Say goodbye to your computer problems with SingNet IT Assist

Are you having frequent problems with your computer when all you want to do is use the internet? What if your child needs to do some urgent research for a school project and the computer simply will not turn on?

Over 80% of our homes have a computer, and 76% has access to the internet (IDA, 2008). We use the internet and home computers for a variety of functions such as Instant Messaging, information research, online banking, shopping and entertainment. 30% of our children aged 7-14 years also use the internet for education and learning purposes (IDA, 2008). So it can disruptive, even crippling, when your computer breaks down and you can’t get it working again.

The most common top 10 computer issues encountered include (TechChunks, 2010):

Computer’s performance has slowed down
The internet appears to be slower
Computer is unable to start up
Computer screen is blank
Trouble with video card
OS or some software is functioning abnormally
Windows don’t boot properly
Computer is on but not responding
An external device is not working
Computer locks up or you see the blue screen of death

For the average computer user, we may not even know where to begin to solve these problems. Some of us will think of dismantling our computers and hunting for a reliable place to fix it. If the computer is out of warranty, most of us will take it as a sign to purchase a new computer.

Help is just a phone call away!
SingNet now offers a service called IT Assist where you can ensure your computer is running at optimal levels and may even be able to save it without having to buy a new one. Sign up to the ad hoc service at $80 and you can request for an IT expert to visit your home. An even better deal is if you sign up for the monthly ($10/month) or annual plan ($100/year) where you can enjoy up to 2 home visits with unlimited phone support service throughout the year. Each home visit comes with a 7 day service warranty.

Call 1688 or visit www.singtel.com/itassist for more details on SingNet IT Assist. Valid for SingNet BroadBand customers only.